If you already have an active subscription with Housing Hand acting as your guarantor, you should contact Housing Hand first to clarify your situation. The Student Guarantor and Housing Hand are separate services, so you only need one guarantor. If you decide you want The Student Guarantor to act as your guarantor instead, you would need to complete your application with them.
Do I need to complete an application with The Student Guarantor if I am already using Housing Hand as my guarantor?
process — answered by the TSG support team