The Student Guarantor

There is no sign-up cost for landlords, letting agents, or accommodation providers. The Guarantor Service Fee is paid by the student.

Is there a cost for landlords, letting agents, or accommodation providers to use The Student Guarantor?

No tickets or conversations found

Try selecting a different creation date range.

Tickets and conversations you've started through the messenger will appear here.

No tickets or conversations created by you

Try using different keywords or checking for typos.

Try selecting a different update date range.

Find answers and get help from Intercom Support and Community Experts

Conversations you've started through the messenger will appear here.

No conversations created by you

No conversations found

AI title

Title

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Empty Help Center

Uh oh. That page doesn’t exist.

Home

Search results

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.

No tickets created by you

No tickets found

Conversations and tickets in {topic}

Conversations and tickets in {topic} // {subtopic}

Volume, creators and topics for your company.

Insights

Top creators

AI topics

Track the progress of all tickets and conversations related to your company.

Customer Portal.

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you

Tickets

No access to tickets portal

You're not signed in on this browser. Sign in through this site's Messenger, then reload this page.

Sign in to view your company's tickets

Search

Skip the search. Describe what you’re trying to do and get a grounded answer.

Browse articles and guides in this topic.

Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

Prototype answer unavailable

I’ve got this page open. Ask me anything about it and I’ll answer from the docs.

Reading along with you

Create your account and invite the first people to your workspace.

Pick the right role for each person you add.

Update your plan, payment method, and invoices.

Style guide

Article page title

Home hero title

English

简体中文

For students

Why choose The Student Guarantor?

What does our service look like?

Intro - Overview

What is The Student Guarantor?

What is a guarantor and why do I need one?

Who can use The Student Guarantor service?

Do you accept students from all countries?

What does your guarantor service cover?

Before you apply

What information do I need to provide?

What if my application is declined?

How is my personal data protected?

Can I subscribe to the service before I have found a property?

How we keep payments and your data secure

Who is eligible to apply?

Can I complete my application in one go?

Do you only accept students?

What identification do I need to provide?

What if I don’t have a co-signer?

Can I apply if I'm already in the UK?

How long does the application process take?

Can I save my application and complete it later?

How will I know the status of my application?

What if I need help during the application?

What documents do I need to apply (the bare minimum)?

Can two co-signers share the liability?

Applying: steps and documents

What documents does my co-signer need to provide?

Can non-students or UK students use this service?

What is a co-signer and why do I need one?

Who can be a co-signer?

Cosigners

When am I required to pay the guarantor fee?

What is your refund policy?

What if I change my mind after paying?

Do you charge a renewal fee?

Are there late-payment fees on my subscription?

How much does The Student Guarantor service cost?

Can I pay in full or in instalments?

Are there any hidden fees?

Is the price you quote the final price?

What payment methods do you accept?

Pricing, payment and refunds

What happens if I end my tenancy early?

How long is the guarantor service valid?

How do I renew my guarantor agreement?

Can I transfer my guarantee to a new property?

How do I update my details during my tenancy?

What happens if my rent increases mid-tenancy?

Can I apply before I have found a property?

Can I apply before I have a tenancy agreement?

Can I use this service for any UK property?

How do I update my personal details during my tenancy?

Can I use your service for a joint tenancy?

Your tenancy and guarantee

What is joint and several liability?

What happens if I miss a rent payment?

What if my co-signer can’t fulfil their obligations?

What legal action can The Student Guarantor take?

Will a claim affect my credit file?

If something goes wrong

Who should universities contact for partnerships?

How can universities refer students to us?

Is phone support available outside UK business hours?

What services do we offer universities?

Contacting support

Where can I find out what information students need to provide when applying for a guarantor?

Do co-signers for The Student Guarantor need to be UK-based?

Does The Student Guarantor assess co-signers on their income or financial situation?

I am finishing my studies this year and hold a student eVisa. Will my visa status be a problem for The Student Guarantor approval?

What information must a university letter (letter of attendance) include for The Student Guarantor verification?

Will I receive any proof or certificate that my Student Guarantor application has been cancelled?

What type of ID document does The Student Guarantor require for identity verification?

Is the Guarantor Service Fee a one-time payment?

What information must be included on a proof of study document for a Student Guarantor application?

How does the Student Guarantor application work when there are multiple tenants sharing a property?

How do I reach a human agent if I am chatting with the Student Guarantor chatbot?

What happens when I cancel my Student Guarantor application before it is activated or paid?

What does a co-signer do for a Student Guarantor application?

Can a student sharing a property with others apply for a guarantor through The Student Guarantor?

What is a co-signer in the context of The Student Guarantor?

What is the order of signing steps in the guarantor process?

Does The Student Guarantor accept debit cards for co-signer identity verification?

Does a co-signer for The Student Guarantor need to be based in the UK?

Can a British passport holder who also holds a foreign passport apply to The Student Guarantor using their non-UK nationality?

Can a student on a Post-Study Work (Graduate) visa apply for a Student Guarantor guarantee?

Can a Student Guarantor support agent resend the co-signer invitation link on my behalf?

Can I apply for The Student Guarantor if I am graduating partway through the tenancy?

Can I apply for The Student Guarantor's guarantor service without a co-signer?

Can I cancel my Student Guarantor application?

Can I start a Student Guarantor application before I have found a property?

Can one Student Guarantor application cover multiple tenants on a joint tenancy?

Can The Student Guarantor accept my application without a Right to Rent share code if I have a valid UK passport?

Can The Student Guarantor act as a guarantor if my institution is not listed on the website?

Can I make or receive phone calls through The Student Guarantor's WhatsApp support line?

Can I get a discount on my guarantor fee if I am referred through a Student Guarantor partner?

Can I update my property or landlord details on my Student Guarantor application if I need to find a new house?

Can I update my Student Guarantor application with a new property or landlord details if I am applying for multiple flats?

Can The Student Guarantor act as a guarantor for students on a joint tenancy agreement?

Can The Student Guarantor apply a partner/referral discount code on my behalf?

Can The Student Guarantor cover only part of the rent if I already have another guarantor covering the other part?

Can The Student Guarantor cover rent amounts above £5,000 per month, and how long does a decision take?

Can The Student Guarantor guarantee a tenancy that is shorter than 12 months, such as September to January?

Can The Student Guarantor perform manual identity verification for co-signers who cannot access Stripe Identity?

Can The Student Guarantor update my tenancy start or end dates after I have started my application?

Do I need to have a property secured before my guarantor application can be approved?

Does a co-signer need to sign the Guarantor Agreement?

Does my guarantee cover my co-tenant in a joint tenancy?

Does the size or cost of a student's room affect the Student Guarantor fee?

Does The Student Guarantor charge only for the actual tenancy term, or is there a minimum 12-month fee?

Does The Student Guarantor offer instalment payment options for the guarantor fee?

Does The Student Guarantor require bank statements to verify a co-signer's financial support?

Does The Student Guarantor sign guarantor deeds issued by letting agents or landlords?