Stripe Identity is blocked in mainland China without a VPN. Options include: (1) using a temporary VPN just for the identity check step; (2) completing the step from a device or network outside the mainland China firewall (e.g. Hong Kong); or (3) contacting the TSG support team, who may be able to perform manual identity verification using a copy of the co-signer's ID card and passport.
Stripe Identity is blocked in mainland China — what can a co-signer do to complete identity verification?
identity — answered by the TSG support team