Attribution. An application is attributed to your company when it starts from your invitation, an application started on the tenant's behalf, your public invitation link, or a Street import. Attribution is what both pricing and commission follow.
Partner pricing. Where your company has a standing partner rate, it applies automatically to attributed applications and takes precedence over any public offer code the tenant enters — a public code never displaces the partner rate.
Commission. Commission accrues under the terms agreed with your company when a guarantee becomes active — not at invitation or at signing. Where both a referrer and the landlord's letting agent are involved in the same tenancy, each company accrues its own agreed commission; one does not reduce the other.
Commission amounts and payment terms are set by your company's agreement with The Student Guarantor and are not shown in the portal. For a statement or a question about terms, contact support or your account manager.