TSG sends an outreach email to the accommodation provider's email address. If the email is not opened or acknowledged, the onboarding team will follow up (e.g. by phone or alternative email) on the next working day. If you want TSG to resend the email or use a different email address, you can request this through the support chat.
How does TSG contact the accommodation provider/landlord after an application is submitted or updated?
process — answered by the TSG support team