If the TSG chat bot does not provide helpful information, you can type 'agent' in the chat to be forwarded to a member of the team.
How can I escalate to a human agent if the TSG chat bot cannot help me?
general — answered by the TSG support team
general — answered by the TSG support team
If the TSG chat bot does not provide helpful information, you can type 'agent' in the chat to be forwarded to a member of the team.